Networking Now:

Growing your business through the power of relationships

By Ivan Misner
Archive for the ’Social Capital’ Category

Top 10 Ways to Waste Your Time in a Networking Group!
Monday, June 29th, 2009

Membership in a good networking group can be worth a considerable amount of money. Especially if you calculate the top_10_440.jpgtime you spend each month and the business value of your time. Make your time and efforts worthwhile. Don’t squander your opportunity by doing the wrong things in those meetings!

Success in a networking group comes when the rest of the group members trust you enough to open up their best referrals to you. Until they’ve seen your work, you have to earn that trust by demonstrating your professionalism to them. Since I founded BNI almost 25 years ago, I’ve seen how people have truly succeeded in networks–and I’ve seen how people have totally wasted their time in them.

Here are the top 10 ways to waste your time in a networking group (avoid all of them):

No. 10. Go ahead, air your grievances among your fellow networkers and guests; after all, they really want to hear about your complaints.

No. 9. Wing it in your 60-second presentations; you’ve got plenty more chances anyway.

No. 8. Use one-to-one meetings to talk about your networking group’s issues instead of learning a lot more about each other.

No. 7. Focus your efforts on selling your services primarily to the members of the group.

No. 6. Don’t rush following up on a member’s referral. They know where you are.

No. 5. Use others’ 60-second presentation time to think about what referrals you can give that week.

No. 4. Why invite your own guests? Just focus on those who show up.

No. 3. Don’t worry if you get to the meeting late. No one will notice.

No. 2. Be absent; it’s no big deal. You can just call in your referrals . . . right?

And the No. 1 way to waste your time in networking groups . . .

No. 1. It’s OK, take that phone call or text message during a meeting. It won’t bother anyone, and it’s a real sign of professionalism that everyone admires.

So there it is–The Top 10 Ways to Waste Your Time in a Networking Group! Print this out. Memorize it. Share it with your fellow networking members. Above all–avoid these mistakes! You’ll get a lot more out of your group and so will your fellow members.

I’d love to hear some more ways that are big time wasters in a networking group. Please leave your comments below. Let’s add to this list.

Oh, and to visit a good networking group in your area, feel free to Click here.

Networking Lessons From Nature
Thursday, May 14th, 2009

Recently, when visiting our favorite Napa Valley winery, Chateau Montelena, my wife and I decided to take a tour of the agricultural side of the operation.  The vintner shared with us the technique the winery uses to ensure the quality of the juice from the grapes year after year after year regardless of the climate–a technique known as “dry farming.”

As he explained the benefits of dry farming, I began to see a business metaphor emerging for how referral marketing works for those businesses that understand doing business by referral.est_land_vineyards.jpg

When vineyards are dry farmed, they are not irrigated, dry season or rainy.  As a result, the roots of the vines must grow deep to get to the year-round underground supply of water, no matter the climate.  This reminds me of how we teach business owners to develop deep-water relationships between themselves so that they can support growth no matter the climate–the economic climate.

Doing business by referral truly is not about getting rich quick.  We want to be able to produce a bumper crop of referrals year after year after year regardless of the climate.

That is the gift of dry farming:  the stability of the juice’s quality.  Just like the dependability of Chateau Montelena’s wine, we feel that deep-water relationships ensure a dependability in our own business stability unavailable to the average business owner.

There is another metaphor from nature that helps to illustrate the strength of doing business by referral–that is the story of the giant redwood trees in Northern California.

The giant redwoods average a height of 85 meters or 250 feet!  You’d think that with such an amazing height they would also have a deep, deep root system.  But they don’t.  They actually have a fairly shallow root system, much like our California eucalyptus trees.  The California eucalyptus trees tend to blow over easily in heavy winds, but not the giant redwoods.ca_giant_sequoia.jpg

You see, the giant redwoods also use an amazing technique to remain upright when those around them fall.  They intertwine  their roots with the roots of their neighbor, thereby supporting one another when the winds come.  When one is under the direct pressure of the wind, the others help to hold it in place, not allowing it to succumb to the destructive forces of that wind.

Relationship marketing puts you in a similar position as those giant redwoods.  When you learn the intricacies of doing business by referral, you begin to metaphorically intertwine your roots with the roots of those with whom you are networking.  When the economy pressures one member, the others help hold him in place!

This is why networking and relationship marketing are so important–especially in a tough economy.

‘The Way Out’–How to Beat the Recession
Monday, April 27th, 2009

I’ve always said that I “refuse to participate in a recession,” and I just co-authored a new e-book on business and success that helps people learn how to go about doing just that.  the-way-out-cover10.jpg

The book was co-authored with 11 of the world’s foremost authorities on business. It’s called The Way Out!–Your GPS “Guided Path to Success,” and it is a road map for how to steer clear of the recession and drive toward success and prosperity. It was published by iLearningGlobal with the goal of giving people everywhere turn-by-turn directions to help navigate away from challenges such as the current economic state, and toward the destination of their personal, professional and financial goals.

You can download the e-book for free by clicking on the picture of the book cover to the right. The reason we are distributing this book for free and prohibiting it from being sold is because it is our sincere effort to offer a real bailout and stimulus package to businesspeople and organizations worldwide so they can get out of debt, create security and, ultimately, prosper.

You can read my article, “Networking Mixers: Break the Ice, Build Your Contacts and Grow Your Business,” on page 49. The rest of the book is full of tremendous articles by other iLearningGlobal faculty members. A few examples are: “How to Get RED HOT in a Cool Market” by Terri Murphy, “How to Sell in a Tough Economy!” by Don Hutson, “Deciding to Decide: How to Thrive in Chaos” by Marsha Petrie Sue and “Freeway of Life” by Brian Tracy.

I’m proud to be a part of this project, and I strongly encourage you to read through the book and refuse to participate in a recession by putting the powerful tools it offers to use. By the way, if you’re not familiar with iLearningGlobal, it’s the world’s largest, highest-quality online library of professional and personal development content by the world’s top speakers, authors and thought leaders.  If you want to learn more about iLearningGlobal, please CLICK HERE.

When you download the free e-book, let me know what you think about it here on this blog.

Face-to-Face Vs. Online Networking
Thursday, April 16th, 2009

While I was in Stockholm giving a presentation on networking recently, a European newspaper reporter with a major publication arranged to do an interview with me. Upon arrival, he really started putting me on the spot about online networking, telling me it is replacing the face-to-face process. He was almost militant in expressing his point of bnw034.JPGview and was essentially telling me that traditional networking is going the way of the buggy whip. Honestly, I was surprised and a little annoyed at first that this reporter was being so confrontational about networking and I finally asked him:

“Why are you here to do this interview?”

He seemed confused and asked, “What do you mean?”

I said, “I mean, why did you drive all the way out here to this big stadium to meet with me in person just to do this interview? We could have easily done it by phone.”

He looked at me and said, “Interviews are better face-to-face.”

“Exactly! I rest my case,” I replied. “Networking is much the same . . . it beats communicating online, or over the phone, because nothing can ever fully replace an in-person conversation.”

The reporter relented. “Yeah, I get it,” he said, “that makes sense. Some things are much better in person. It’s true.”

Some things are just better in person. Networking is one of them. This doesn’t mean that online networking isn’t valuable–far from it. Online networking is a powerful tool in our arsenal of networking strategies. However, it shouldn’t be the only tool we use because sometimes it’s simply not the best one. For me, the bottom line regarding face-to-face networking vs. online networking is that I don’t think it should be an “either-or” scenario; I think it should be a “both-and” scenario if you want to build a strong personal network.

Until the time comes when we can have a face-to-face meeting with a holographic image like the Jedi Knights of Star Wars, it’s probably still a good idea to network in person whenever possible. 250px-obi-wan_headshot.jpg

By the way, when the world advances to a point where we can do the “Star Wars Networking” thing, I have dibs on being Obi-Wan Kenobi. Come on, it only makes sense.  You have to admit you see the resemblance, right?  I mean, if you slap a dashing smile on his face, we’re practically brothers!  OK, OK . . . maybe I went too far with the “dashing smile” bit, but just remember that I called dibs first. :)

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Use This Networking Trick to Increase Business
Monday, March 30th, 2009

writingletter.jpegOne of the most common networking questions I get asked is, “How do I generate referrals for other people?”  Well, this same question is exactly what I was asking myself in the early ’80s when I was just starting my consulting business. I came up with a technique that had a huge impact on my ability to provide quality referrals to others–which, of course, led to me getting referrals.

I realized that I needed to be the person whom people came to if they needed a referral for anything–the “gatekeeper” of referrals . . .  the “go-to guy.”  So I composed a letter that I sent out to my client list several times a year.  Today you could send out a quick e-mail to your database, but you should send it at least once a year as hard copy just to stand out from everybody else who’s e-mailing your clients.  Here’s a sample letter:

Dear________:

I really believe in the process of referrals, so part of the service I provide is to be sure to refer my clients and associates to other qualified businesspeople in the community.

Attached is a list of areas in which I know very credible, ethical and outstanding professionals.  If you’re looking for a professional in a specific area I’ve listed, please feel free to contact me.  I will be glad to put you in touch with the people I know who provide these services.

Sincerely,

Dr. Ivan Misner

Notice when you read this letter that I just listed professions; I didn’t list names and phone numbers.  I wanted my clients to contact me so I could put the referral and the contact together–so I could build business relationships through being the go-to guy.  What began to happen was that others would ask someone on my client list, “Whom do you know who does XYZ?”  If they didn’t know anyone, then they would send that person to me.

The importance of becoming a gatekeeper is huge for anyone seeking to grow a business with word-of-mouth marketing.  It’s a strategy that gets people not only to contact you for a referral, but also to open up a dialogue with people about what your business is all about and how you can help them.  This, in turn, leads to more business with existing clients and new business with prospects.

Allow this to open the door for reciprocal sharing and giving.  You’ll be amazed at how much more business you’ll find you’re able to do as a result.

The 10 Commandments of Business Networking
Tuesday, February 24th, 2009

A friend of mine, Melinda Potcher, adapted some of my material and created the 10 Commandments of Business Networking.

She did a great job, and I thought I’d share it with everyone here on my blog.

10-commandments2.jpg

1. Thou Shalt Not Sell To Me. If we’re trying to help one another get more business, you tell me your target market, I tell you my target market and when we are out in the world, we speak well of one another and refer one another. Do not try to sell me–I’m your referral resource. If I need your product or service, know that I will call you.  Use our relationship to sell through me, to get to those 250-plus people I know.

2. Thou Shalt Understand The Law of Reciprocity. If I’m sending you business, please keep me top of mind. Giving me a new client is the best thank you I can receive, and I will continue working to find you referrals if I know you appreciate me.

3. Thou Shalt Not Abuse Our Relationship. Sending me a bogus referral just to use me, my expertise or my resources for free without asking permission first is the fastest way to lose my respect.

4. Thou Shalt Not Be Late . If we have a meeting set to get to know one another and strategize how we can refer each other business, do not reschedule our appointment more than twice. I blocked a chunk of time in my schedule FOR YOU, and I respect you enough to be on time.

5. Thou Shalt Be Specific . Specific Is Terrific! If you tell me your target market is “anybody” or “everybody,” that means nobody to me. The more specific you are, the easier it will be for me to find you business.

6. Thou Shalt Take Your Business Seriously . As your networking partner, I need to know your intentions.If your company is a hobby business, it will be difficult for me to assist you. If it’s part-time, you are limited in the time you spend working on your business and working to find me referrals. However, if you’re working your business part time with a goal of making it full time, I am there for you, 100 percent.

7. Thou Shalt Follow Up On Referrals. When I send you business, please follow up with that prospect in a timely fashion–say 24 hours. If you’re going out of town or will not be available for some time, a quick e-mail or phone call to the person to let them know when you will be available will preserve your credibility and protect my reputation in recommending you to someone I know and care about.

8. Thou Shalt Communicate. If I do something to upset you, send you a “bad” referral or cause you to have ill feelings toward me, please communicate with me as soon as possible. I may not be aware I have caused a problem for you; if you tell me, I can try to fix it. Referral networking is about relationships! Relationships and referrals are at the heart of my business.

9. Thou Shalt Protect My Reputation. Most people would rather die than risk their reputations. If I receive feedback from a referral I have sent you that is disparaging or derogatory, it is as though you cut me off at the knees. Please do what you say you will do and live up to the ethical standards of your profession.

10. Thou Shalt Prepare For Success. If you really want to grow your business, then prepare to receive it. I will move mountains for my networking partners to ensure they get referrals on a consistent basis. I am a Ninja Networker–you may not always see me working on your behalf.

Thanks to Melinda. You can visit her website at: HomeLoansAlbuquerque.com

What do you think?  Would you add anything to this list (OK, I know you can’t have “11 Commandments,” but play with me here).

Become a Networking Mentor
Thursday, February 12th, 2009

chess.jpgAs I was playing chess during my lunch hour yesterday and mercilessly dominating the game (Norm, BNI’s CEO, who I was playing against might possibly tell a different story but don’t believe him . . . after all, this is my blog), I was struck by the thought of how valuable of an experience it was when I coached my son’s school chess club a few years back.

It’s common knowledge that if you want to improve your skill, then you should teach someone else.  By teaching young people the rudiments of chess strategy, it inevitably made me focus on improving my own game.  It’s the same with networking.  When you become a networking mentor for someone else, it will improve your networking skills by acting as a refresher for what you’ve learned and it gets you to refocus your efforts on areas you may have forgotten. 

Perhaps there is someone who already considers you a mentor, or maybe you know someone you’d like to mentor–someone who reminds you of yourself when you were just getting started in business.  If so, don’t let the opportunity to be an active mentor pass you by.    When you selflessly share your wealth of knowledge to help others succeed and help them avoid making the same mistakes you made, not only will they benefit greatly but so will you.

Do you have an inspiring story about someone who has been a mentor to you, or someone that you’ve mentored?  If so, leave a comment and share it with everyone else.

Welcome to International Networking Week
Monday, February 2nd, 2009

inw_logo_medium.jpgWelcome to the third annual International Networking Week (Feb 2-6).

Now, more than ever, we need to ignore the doom-and-gloom headlines and focus on what we can do to promote our own business growth.

International Networking Week is about celebrating the key role that networking plays in the development and success of business around the world. It’s about creating an awareness of the process of networking.  Not just any kind of networking, but what I call “relationship networking,” an approach to doing business based on building long-term, successful relationships with people through the networking process.

Last year, International Networking Week was recognized by tens of thousands of people around the world, and it has garnered acknowledgements from several governmental agencies across the globe. It’s expected that the number of people participating in this year’s worldwide celebration of the week, through hundreds of large events and thousands of smaller events, will be double what it was in 2008.

If you belong to any networking groups, be sure to tell them that this is International Networking Week and let them know they can visit InternationalNetworkingWeek.com for more information.  Let’s join together in celebrating the things we can do do promote global prosperity, instead of worrying about the things we can’t control.

Watch this 10-minute video talking about International Networking Week 2009.  Share the video with anybody and everybody, and feel free to show it at your networking meetings during International Networking Week.

So what will you be doing to recognize International Networking Week?  Share it with us here–we’d love to hear about it.

Triple Your Business Revenue By Writing
Thursday, January 29th, 2009

hand-writing.jpg

A business contact of mine telephoned me awhile back to ask why I wasn’t including writing in my business training anymore. I had previously included it in my training sessions because I think it is an extremely valuable way to establish credibility in business. However, when I checked the numbers, I realized that only about 2 percent of the people I trained in writing really picked up on the message and followed through.

In other words, 98 percent of people I trained never used the advice at all. So of course I stopped teaching it. Well, my business associate asserted over the phone that I should be training on writing regardless of the small number of people who were doing something with the advice because, he claimed, the results for the people that do take action are absolutely phenomenal. He urged me to include writing in my business training because it is worth teaching for the sake of those 2 percent who get amazing results.

In my most recent show on yourBusinessChannel.com, I talk more about how this business colleague of mine took my advice on writing years ago and turned his business around. By his own calculations, he tripled his revenue by becoming a well-published author of business articles.

Watch the show HERE and then think about how writing might help you increase your business revenue.  Will it take hard work and dedication? Yes.  Is that hard work and dedication worth the results you will get? Definitely.

You Never Know Who’ll Give You a Great Referral
Tuesday, January 27th, 2009

people.jpgOne of the biggest mistakes you can make in networking is to dismiss someone too early, to assume that he or she has nothing to offer you because of his or her professional background or some other reason, and not pursue the relationship.  Unfortunately, I see this happen a lot.

The truth is, you simply never know where your next great referral is going to come from.  You should make it a point to consistently connect with high-quality professionals from all fields, from any and every background. Forget about trying to contact the VPs and high-level executives–they don’t want to hear another sales pitch. But any professional who is good at what he or she does will be well-connected to other highly successful businesspeople.

Take my painting contractor, for example. Through his work he has come to know A-list Hollywood celebrities, among many other affluent people. He’s one of the most connected people I know.

I have a favorite story, which I think illustrates this point perfectly.  In this case, a multimillion-dollar referral (one of the biggest I’ve seen recently) was given by a dentist in Malaysia. She briefly shut down her practice to attend a networking conference. When she reopened, one of her clients asked her about the conference and, as a result, she was able to connect the client with someone she’d met at the conference–which led to the the multimillion dollar referral.

If you want to hear the details of this powerful story, watch my latest show on yourBusinessChannel.com.

By the way, my shows on yourBusinessChannel are related to my involvement in the Million Dollar Challenge.  The Million Dollar Challenge invites promising businesses across the globe to take the challenge and have the once-in-a-lifetime opportunity to transform their business and skyrocket it into success with a team of acclaimed business experts.  CLICK HERE to find out more.

Is Your Network a Mile Wide and an Inch Deep?
Thursday, January 8th, 2009

In Southern California we have many huge, tall, lush eucalyptus trees that topple over fairly easily in the high winds that occur almost every year.  When they’re uprooted and blown over, you can see that their root system is broad and wide but not very deep.  I think this is a powerful metaphor for what to consider in building your personal network.  To go deep in establishing your network, you can do three things:

1.  Build quality relationships. Take time beyond normal business interactions to deepen your relationships with referral sources.  Invite them to social functions, learn their hobbies and interests, and help them pursue their personal goals.

2.  Network in new places. Other than your strong–and casual–contact groups, look for new areas to find partners with common interests, such as charitable organizations and professional support groups.  Don’t prospect right away; let the relationships mature.

3.  Focus on others. Rather than having a “What’s in it for me?” mind-set, ask yourself, What can I do for this person?  Continually look for ways to bring business and benefits to others in any group you’re a part of.  Make yourself known as the person who always has something for others.  This is a powerful way to both deepen and broaden your network.

If your network is a mile wide and an inch deep, it will not hold up in the winds of today’s economy.  Go deep in building relationships and you’ll do well in these challenging times.

I’d love to hear your thoughts on this, so please leave a comment.

The Platinum Rule: Treat Others How THEY Want to be Treated
Friday, December 26th, 2008

Lately, I’ve observed a few networking blunders occurring that have reminded me of the importance of what Tony Allessandra calls the Platinum Rule. Most of us are familiar with the Golden Rule (”Do unto others as you would have them do unto you”), but to network effectively, you’ve got to be relationship-based, so you need to use the Platinum Rule–not only with your referral source, but also with the prospect.

There are three people involved in a referral: 1. You. You need to know how you work best and where your strengths and weaknesses lie.  2. The referral source. How does this person like to communicate? How does he like to be treated? If you want him to help you, you’ve got to treat him the way he wants to be treated.  3. The prospect.  How does the prospect like to be sold to?  What’s the best way to communicate with the prospect?

Strive to be adaptable and accommodate the behavioral style of your source when you’re working with him or her, and of your prospect when you’ve been put in touch with him. If you seek to find out how people want to be treated and then treat them that way, you won’t make the mistake of assuming everyone likes the same things you do. Looking for a fast way to destroy a budding relationship? Assume that your client or referral partner enjoys deep-sea fishing as avidly as you do and insist that he come along on your next Old Man and the Sea adventure. Then watch as he turns green and hugs the rail of the boat the entire day.

By learning about the other person’s goals, accomplishments, interests, networks and skills, you can establish the groundwork for a smooth-running referral relationship from the start.  All of these factors together will tell you the best way to communicate and what to talk about.

 
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