Networking Now:

OK, wait, let me rephrase that . . . ask me any business networking question–not just any question. If you’re thinking along the lines of embarrassing moments and possible blackmail material, then you’re out of luck on this one ( Sorry, I’ve still got disclaimers on the brain after my blog about the legal system! )

Anyway, I’m happy to announce that AskIvanMisner.com is now live, and this is your chance to ask me any question you have about how to build your personal and professional network.

On the third Tuesday of each month, beginning on Nov. 17 (10 a.m. Pacific/1 p.m. Eastern), I’ll be conducting a FREE, live teleseminar, co-hosted by my friend Alex Mandossian, where I’ll answer a handful of questions selected from those submitted on AskIvanMisner.com.

I’m encouraging anyone and everyone to log on and submit a question for me. You’ll be given the call-in number once you’ve submitted your question, and it’s perfectly fine with me if you invite any of your friends and/or business colleagues to join the FREE calls as well.

I’m looking forward to reading your questions, so log onto AskIvanMisner.com now and ask away!

My last blog, “Get Engaged,” brings up the point that dialogue about you and your business is going to happen with or without you. Whether it’s online or face-to-face dialogue, the basic point is that if you don’t participate in the conversation, you’re not in control whatsoever; if you do participate, then you can publicly say who you are and steer the conversation in a positive way.

If you’re interested in learning about this topic in more detail, I’d like to invite you to attend a free telebridge call that I’ll be hosting this Friday, Sept. 25 at 10 a.m. (U.S. Pacific Time); 1 p.m. (U.S. Eastern Time).

The topic of the call will be “People are talking about you . . . are you in the conversation?” and you can participate in the call by dialing 712-451-6150 at the above listed date and time. Be sure to use the access code: 585143# (don’t forget the # sign).

This is going to be a great call and I’d love for you to join the conversation and then come back and leave a comment about what you thought!

Get engaged in the conversation, that is! OK, OK . . . now that I have your attention, let me explain.

In my book Truth or Delusion I bring up the point that word-of-mouth marketing is always working, it just may not be working in your favor. Believe it or not, you’re getting word of mouth every day. It just may not be the kind you’re thinking of–the good kind. The thing is, negative word of mouth has legs and the average dissatisfied customer gripes to 11 people about his experience, and these 11 in turn tell five others apiece.

Therefore, you need to get engaged in the networking process and the resulting conversation by formulating a strategic plan to control what’s being said about you. Among other things, this is done by focusing on good customer service to reduce negative word-of-mouth and ensuring that your marketing message is conveyed accurately so your prospects know what to expect.

It’s especially important to be engaged in the conversation when it comes to online networking. Take the headline of this blog, for example. Say somebody were to see it, not read the rest of the blog, and then begin posting comments on blogs and social networking sites all over the web claiming that “Ivan Misner has a new blog urging people everywhere to get married!”

You may be laughing, but occurrences like I just described happen all the time. And guess what? If you’re one of those people who refuses to get involved in “that online/social networking stuff,” then you aren’t engaged in the conversations that are being had about you online. And when somebody says something negative or incorrect about you or your business, you can’t redirect the conversation in a positive direction to save face or correct what’s been wrongly stated about you.

Whether networking online or face-to-face, the dialogue is going to happen with or without you. The basic point is, if you don’t participate in the conversation, you’re not in control whatsoever. If you do participate, then you can publicly say who you are and steer the conversation in a positive way.

Check out this recent blog entry by my friend Dave Goetz, “They are Laughing at You.” It’s a perfect illustration of everything I’ve talked about in this blog and it tells a GREAT story about a college professor who refused to engage his students in any way as he endlessly lectured to them for hours. It’s no surprise that the students found a way to engage each other in conversation during class but the professor lost all control of what topics were being focused on as well as what was being said . . . Like I said, the dialogue will happen with or without you.

While I was in Stockholm giving a presentation on networking recently, a European newspaper reporter with a major publication arranged to do an interview with me. Upon arrival, he really started putting me on the spot about online networking, telling me it is replacing the face-to-face process. He was almost militant in expressing his point of view and was essentially telling me that traditional networking is going the way of the buggy whip. Honestly, I was surprised and a little annoyed at first that this reporter was being so confrontational about networking and I finally asked him:

“Why are you here to do this interview?”

He seemed confused and asked, “What do you mean?”

I said, “I mean, why did you drive all the way out here to this big stadium to meet with me in person just to do this interview? We could have easily done it by phone.”

He looked at me and said, “Interviews are better face-to-face.”

“Exactly! I rest my case,” I replied. “Networking is much the same . . . it beats communicating online, or over the phone, because nothing can ever fully replace an in-person conversation.”

The reporter relented. “Yeah, I get it,” he said, “that makes sense. Some things are much better in person. It’s true.”

Some things are just better in person. Networking is one of them. This doesn’t mean that online networking isn’t valuable–far from it. Online networking is a powerful tool in our arsenal of networking strategies. However, it shouldn’t be the only tool we use because sometimes it’s simply not the best one. For me, the bottom line regarding face-to-face networking vs. online networking is that I don’t think it should be an “either-or” scenario; I think it should be a “both-and” scenario if you want to build a strong personal network.

Until the time comes when we can have a face-to-face meeting with a holographic image like the Jedi Knights of Star Wars, it’s probably still a good idea to network in person whenever possible.

By the way, when the world advances to a point where we can do the “Star Wars Networking” thing, I have dibs on being Obi-Wan Kenobi. Come on, it only makes sense.  You have to admit you see the resemblance, right?  I mean, if you slap a dashing smile on his face, we’re practically brothers!  OK, OK . . . maybe I went too far with the “dashing smile” bit, but just remember that I called dibs first.

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My friend Jan Vermeiren has a new book out called How to Really Use LinkedIn and, put simply, it’s a must-read for anybody who wants to grow a business through networking. Even if you’re already a member of a referral or network organization, Jan offers powerfully advanced strategies on how LinkedIn can help you get even more out of your membership.

The fact is, it’s vital in any economic situation–especially a bad one–to have a network to fall back on or build upon. New opportunities are now open to all of us, thanks to the internet, and LinkedIn is one of the most valuable websites to provide networking on a professional level. More than 34 million people now have a profile on LinkedIn, and the question most people ask is: “How can I benefit from this website without spending too much?”

How to Really Use LinkedIn shows you how to use LinkedIn by giving you a short, step-by-step plan to get immediate results. It also offers advanced strategies for finding new customers, a new job, employees, suppliers, experts and people who can help you get your job done faster. Jan also gives answers to the 24 most frequently asked questions and an overview of 22 little-known LinkedIn features that can make or break your networking activity on LinkedIn.

CLICK HERE for more details about the book, free webinars, and more.

I’ve often talked about how blogging is a great way to get yourself known and establish a lot of credibility with your readership.  The thing is, however, that to really make the most of your blog, you need to be posting at least once or twice a week. If you don’t post enough, people will lose the incentive to come back time and time again.

People who are just starting out will often struggle to come up with enough ideas to allow them to blog this frequently. If you face this problem, check out my new TV episode on yourBusinessChannel where I describe nine different popular subjects for blogs. The show is available to watch for free by clicking here.

To give you something to think about, here are the first five ideas from the show:

1.  Write a “how to” blog (much like this one). Share your best tips about how to do something you know all about.

2.  Lists.  For some reason, people absolutely love to read lists. Think of a topic relevant to your field of expertise (”The Top Five Faux Pas of Networking,” for example) and start listing.

3.  The Straw Man argument. Set up a premise and then argue against it.  This always makes for interesting reading, and you get plenty of blog comments if you choose a controversial subject.

4.  Case studies. Discussing case studies from your professional work and the lessons you’ve learned from them makes for a great blog. Just watch the word length. Ideally, blog posts shouldn’t be much more than 500 words, so split the case study over two posts if you need to.

5.  Interviews.  Have you interviewed anyone knowledgeable or well-known recently?  What did they say?  Write about it.

I share the rest of my tips in the show–take a look.

I’ve always believed that it’s critical for businesspeople to participate in a range of networks, from fairly informal networks like chambers of commerce to dedicated networks like BNI, where people meet to pass referrals.  More recently, online business networks such as Linkedin and Ecademy have emerged, and these should now also be part of your networking activity.

The important thing to learn and remember when you’re first getting involved in online networks is that the same principles apply to online and offline networking.

This may sound obvious, but you’d be surprised–people behave differently online. Here’s what I mean. I recommend that people follow a VCP Process® in their networking, both online and offline.  That is, your networking efforts must begin by achieving Visibility. Next, you can build Credibility in the network. Then, and only then, should you seek Profitability through pursuing business relationships with your contacts.

What happens in online networks, however, is that people try to skip “V” and “C” and jump straight to “P.” In other words, they start hunting for referrals before they have built up trust and relationships with the people they want to do business with.

I give my thoughts on how to approach online business networking in my latest show on online business TV network yourBusinessChannel.  You can watch it for free by clicking here.

Have you ever listened to a motivational speaker such as Jack Canfield, Brian Tracy or Zig Ziglar?  When you listen to any of them, you can feel the passion flowing through the presentation’s words, actions and images.  The hidden element behind a motivational speaker is passion.  Think about that.  What does that tell you about your own message?

Your personal challenge in networking is to have an extraordinary message that not only captures but also highlights your unique selling proposition (USP).  Your USP is what sets you apart from your competition–you can’t afford to be ordinary, like your competition.  Your message needs to be filled with passion.  If you are not excited about what you do, no one else is, either.  In word-of-mouth marketing, that could be disastrous.

So how do you tap into your passion and tie it into your daily message about your business?  You can capitalize on your passion and spotlight your uniqueness by specifically answering the following questions from your heart and not your head:

1.  What can you say about yourself or your business that your competition cannot say?

2.  How does your work fulfill you?

3.  What element of your work do you most enjoy, and why?

Never forget that one of the top 10 traits of the master networker is enthusiasm/motivation.  You, your sales force and your word-of-mouth marketing team are the motivational speakers for your business, but the message begins with you.

OK, the economy was clearly the big factor in this presidential election.  However, that aside, I am in awe of the “multi-touch marketing campaign” by President-elect Obama that helped steamroll the election.  No matter what party you are with or which candidate you supported (I’m an Independent), you have to admire the technology strategy implemented by the Obama-Biden team.  It was, I believe, the first true 21st century presidential campaign.

This “new millennium” approach to politics involved a mixed-media plan that began with an online video announcing Obama’s candidacy.  The campaign then used Facebook and YouTube extensively.  A social network for the Obama-Biden ticket was also utilized throughout the process.  Supporters created their own websites and linked back to the campaign website.  E-mails and text messaging were used extensively, and donations came in droves through this process.

Technology flattens the communications hierarchy.  In this campaign, technology was implemented with such an effective multi-touch methodology that the results were amazing to behold.  The campaign used multiple points of influence to pull people through to the election.  It is a case study that we entrepreneurs can draw from to market and promote our own businesses.

If President-elect Obama and his team run the country as well as they ran this campaign, some amazing things may take place.

Earlier this month Susan RoAne’s latest book, Face to Face: How to Reclaim the Personal Touch in a Digital World, was released. I think it is an essential read for everyone interested in becoming a better networker.

Susan has been a good friend of mine for years, and she is one of the few people I know whom I can confidently say is the epitome of a born networker.  In her new book, she uses her innate charm, grace, humor and rare networking know-how to teach people everywhere how to communicate like an expert and stand out positively in both business and personal situations.

The world is becoming more and more reliant on technology as a way of connecting, and Susan’s techniques and strategies for making and maintaining genuine connections show people how to let technology enhance life instead of dominating it.  Her advice is extremely effective, and the skills she teaches are important for networkers and everyday people alike to remember.

To find out more about Susan RoAne and Face to Face, click here.

Over the past few months, I’ve been doing quite a bit of research about online networking. And the more I read (and work on the net), the more I realize that if you’re in business today, you definitely need to be on the net (in addition to good, old-fashioned, face-to-face networking)! The problem is, an entire technology, vocabulary, culture and marketplace have been born in only a few short years. This has left many business owners at a loss about what to do and how to do it when it relates to the internet and their business.

If you’re finding it hard to grasp ways to utilize the net to network your business, spend some time checking out social networking sites (particularly business-related ones such as Ecademy.com and LinkedIn), along with various bulletin board and chat room communities. These sites and communities allow people to connect on a regular basis, exchange information and ideas, and get to know one another a little better. By browsing through some of these sites, you’ll get an idea of how others are using the net to build social capital and promote their businesses, and you’ll no doubt come up with some ideas of how to do the same for yourself.

The internet flattens the communication hierarchy while broadening people’s access to ideas, information, products and services. Understanding how to network on the net is quickly becoming a must. I’d recommend starting out by Googling “social networking sites”–and then start clicking!

I’m aware that it’s not just the networking die-hards who may be reading my blog, and I wanted to post something that I think is very important for networking newbies. (Don’t worry, it’s a good refresher for you die-hards as well.) When you’re just starting out in the networking world, finding a networking group can sometimes be intimidating and confusing, but it really doesn’t have to be. For those of you looking to join a networking group, here are some networking group basics.

There are at least seven types of business networking organizations to consider joining to develop your business through networking. Depending on your time constraints, you should select at least two or three groups to participate in. There are:

• Casual contact networks. These allow many people from overlapping professions and meet monthly.
• Strong contact networks. Their primary purpose is exchanging referrals. They meet weekly.
• Community service clubs. They provide an opportunity to give back to the community you do business in while making contacts and getting PR.
• Professional associations. They tend to focus on one specific industry. The primary purpose is to exchange information and ideas)
• Social/business organizations. They combine social activities with business or networking.
• Online networks. Includes groups such as Ecademy, LinkedIn and Ryze, which are social networks for businesses.
• Women’s business organizations. They are non-threatening groups for women to increase business. Many also allow men.

Don’t let chance decide where you’re going to spend your time and effort. Diversify your activities and consciously select a well-rounded mix of organizations. If you have associates, partners or employees, consider their participation when deciding which groups each of you will target.